I now sleep at nights although it was tough going for me, not having contact during this virus, but they organised What’s App video calls and phone calls and now I can visit Mum at the other side of her patio doors and speak to her on the phone. The rooms are lovely, it is spotless and clean, the staff are just lovely including management, and they are starting to feel like an extended family. Mum feels safe and as contented as she can be, and I feel 100% happy that they go above and beyond for her in exceptional times, which have been hard on everyone; they really do care. Thank you, you don’t know the difference you have made.”

I worried how we would cope, how dad would cope, but the videos that the manager sent us on a daily basis were just wonderful, I know dad had good days and a lot of bad, but the care was second to none.
You spoke to him like a person and an adult. One of the videos we received filled us with so much joy, seeing dad eating soup and dunking his bread sat at the dining table, he looked so content and so happy.
We still miss him every day and are slowly coming to terms with him leaving us and the fact we had not seen him since March. Thank you for all that you did for dad.”

well cared for and looked after and following a couple of falls during his time there, I was informed quickly and in a clear manner, with the utmost calmness and empathy by the staff member. The home is beautiful and has the feel of a smart hotel, as opposed to a care home. The facilities there are excellent for both residents and visitors.
When my father passed away, the staff were amazing, despite their own personal pressures as a result of the Covid-19 virus. Everyone was understanding, supportive and thoughtful towards us as a family. I would not hesitate to recommend this care home.”